ThreadKeep support

Last updated November 14, 2026

Release preparation: threadkeep@support.com is a user-requested placeholder. It is not represented as a verified or monitored support mailbox. Configure the production support contact before submitting this app.

Getting started

Create your first record using the primary add button. Sample records are optional and can be added from Settings. Changes are stored on this iPhone. Core features do not need an account or internet connection.

Back up and restore

Open Settings → Export backup and save the JSON file in Files. Restore backup reads a compatible file and requests confirmation before replacing records. Keep a backup before deleting data or changing devices.

Something went wrong

Preserve your existing files and backups. If a file cannot be read, do not erase the app until you have a recoverable backup. For a legal page connection error, retry or select Read offline copy. When reporting an issue to the configured support contact, include app version, iOS version and steps; avoid sharing private records unless necessary and intentional.

Privacy and permissions

No sign-in, ads, tracking SDK, microphone capture or camera capture is required. Only files or photos deliberately selected for supported features are accessed.